Customer Assistant
Answers questions about services, areas, company information and policies.
Turn more of the leads you already generate into booked customers—with a connected response, qualification and follow-up journey.
Slow replies, missed calls, complicated quotes and inconsistent follow-up can let valuable enquiries slip away.
Built for established service businesses with traffic, enquiries and a booking or quote process.
Booking calendars, pricing tools, CRM, email, SMS and WhatsApp can become part of the journey, depending on the integrations and access available.
Acknowledge the enquiry while the customer is still engaged.
Understand the service, location and requirements. Route complex enquiries to a person.
Use approved pricing rules and the information needed for an accurate quote.
Keep relevant enquiries moving and help recover abandoned booking journeys.
Connect the customer to the booking flow. Check live availability where the connected system supports it.
Follow up after the service and support review requests and future bookings.
Answers questions about services, areas, company information and policies.
Understands needs, collects booking details, uses approved pricing and guides customers toward a booking—with human handoff.
Adds follow-up, booking recovery, CRM integration, review requests and journey measurement.